14:00   Arrival and refreshments
 14:30   Welcome and introduction to Information Day
 Susanne Zänker, Director General, A.I.S.E.
 Peter Woodward, Conference Moderator
Visions and reality to meet the sustainability challenge
 14:45  A business sector on the move towards sustainability
 Susanne Zänker, Director General, A.I.S.E.
 15:00  The role of leadership in transformation
 Tim 'Mac' Macartney, Sustainability Leader
 15:15   The imperative for and progress towards an inclusive green economy
 Janez Potočnik, European Commissioner for the Environment
 15:35  Reshaping business for true sustainability
 Paul Polman, CEO, Unilever
 15:55  Visions and reality
 How ambitious must we be and how do we ensure the whole sector moves?  Panel discussion with:

  •  A Jespers, Director of Global Regulatory Affairs, Diversey
  •  D Calleja, Director General, DG Enterprise, European Commission
  •  T Macartney
  •  J Potočnik
  •  P Polman
  •  S Zänker
 16:30  Break
Engaging with consumers — the vital link
 16:50  The vital link in the chain
 Valérie Séjourné, Director of Communications & Sustainability, A.I.S.E. 
 17:00  A business perspective
 Jonas Samuelson, Head of major appliances - Europe, Middle East and Africa,  Executive Vice-President of Electrolux

 17:15   A consumer perspective 
  Monique Goyens, Director General, BEUC
 17:30  The vision of the Commission
 Jacqueline Minor, Director of Consumer Affairs, DG SANCO, European  Commission
 17:45   Effective strategies in a competitive world
 Panel discussion on issues and approaches with:

  •  C Verschueren, Director General, Eurocommerce
  •  V Séjourné
  •  J Samuelson
  •  M Goyens
  •  J Minor
 18:10  Closing remarks
 Charles-François Gaudefroy, President, A.I.S.E.
 18:15  Evening reception